vs678 — Our Commitment to Safe Play

Responsible Gaming —
Keep the Fun Within Limits

At vs678 we believe online gaming is only enjoyable when played responsibly. Your safety and wellbeing are our highest priority.

Gaming as Entertainment, Not a Problem

vs678 is a trusted and safe platform for players in Bangladesh. Online casino and betting can be a form of entertainment, but when it goes out of control it can have a negative impact on personal and family life. That is why responsible gaming is at the heart of our platform.

We want every player to make informed choices — how much time to spend, how much money to use, and when to take a break. vs678 gives you a range of tools and features to keep that control in your hands.

Remember — the purpose of playing is enjoyment, not a guaranteed way to earn money. Responsible gaming means enjoying entertainment within your own budget and time.

21+

Age Verification

Opening an account and taking part in any game at vs678 is permitted only for those aged 21 and above. Access by minors is strictly prohibited.

Please Note

  • Gambling carries financial risk
  • There is no guarantee of recovering money lost
  • Never play under stress or to pay off debts
  • Avoid playing under the influence of alcohol or medication

The Controls Are in Your Hands

Deposit Limit

You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, you will not be able to deposit beyond that amount, helping you protect yourself from overspending.

Time-Out

If you feel you need a break for a few days, take a time-out from 24 hours up to 6 weeks. During this period you will not be able to log in or play, but your account will not be closed.

Self-Exclusion

Use the self-exclusion feature to stop playing for a longer period — options range from 6 months to permanent account closure. No promotional emails will be sent during an exclusion.

Session Limit

Set a limit on how long you play in one sitting. Once the time is up, the platform will automatically alert you and give you the option to end your session.

Loss Limit

Play will automatically stop once you have lost a set amount — an amount you choose yourself. This is an effective way to protect yourself from excessive losses.

Reality Check

Regular pop-up notifications will remind you how long you have been playing and how much you have spent, keeping you aware of your actual situation.

How to Set Limits

1

Log In to Your Account

Access your account at vs678 and go to the profile menu.

2

Find the "Responsible Gaming" Section

Click on the "Responsible Gaming" option within your account settings.

3

Choose the Limit You Want

Select whichever you need — deposit limit, session limit, loss limit or time-out.

4

Set the Value and Save

Enter your preferred amount or time and confirm. The change will take effect immediately.

5

Get Help If You Need It

If you have any difficulty, contact our team via 24/7 live chat. We are ready to help in Bengali.

The Permanent Break Option

Self-exclusion is the most powerful protection tool. If you feel online gaming is affecting your daily life, use this feature.

📅

6-Month Exclusion

For a temporary break — after 6 months the account will not be reactivated automatically; you will need to submit a request.

📆

1-Year Exclusion

For a long-term break — your account will be completely inactive during this period.

🔒

Permanent Exclusion

If you want to close your account for good — this decision is irreversible and no re-registration will be possible.

📧

Marketing Stopped

During any exclusion, no promotional emails, bonus offers or retargeting communications will be sent.

Recognise the Early Signs of a Problem

The first step in responsible gaming is knowing yourself. If you notice several of the signs below, it may be time to seek support.

  • Placing larger bets to try to recover money you have lost
  • Thinking about stopping but being unable to do so
  • Hiding your gambling from family or friends
  • Taking out loans or borrowing money to gamble
  • Neglecting work, studies or family responsibilities
  • Playing to relieve excitement or cope with stress
  • Only feeling good when you can play for longer
  • Losing interest in other areas of life

Safe Gaming Habits

Following these simple rules will keep gaming enjoyable at all times.

  • Only play with money you can afford to lose without affecting your household
  • Set a budget and time limit before each session
  • Take regular breaks — at least 10 minutes every hour
  • See gaming as entertainment, not a source of income
  • Talk openly with the people you care about
  • Avoid playing when you are tired or under stress
  • Enjoy the pleasure of winning — do not chase losses by raising your bets
  • Regularly ask yourself — is gaming still enjoyable for me

We Are Committed to Protecting Children and Young People

Strict Age Verification

Age verification is mandatory when registering at vs678. If anyone under 21 opens an account using false information, their account will be closed immediately and any deposited funds may be forfeited.

Advice for Parents

If your child or teenager uses your device, install parental control software. Keep your browser's password manager and auto-fill turned off so they cannot access your account.

A Helping Hand Is Always Available

If you feel gaming is causing problems in your life, please do not hesitate to contact us. Our support team speaks Bengali and will be by your side with complete confidentiality.

Our team will help you set up self-exclusion, set deposit limits, and temporarily or permanently close your account if needed.

Remember — asking for help is a sign of strength, not weakness. Your mental health and family happiness are more valuable than any win.

Contact Us

24/7 Live Chat
Speak directly in Bengali — any time, any day
Email Support
[email protected]
Privacy Guaranteed
Your information will be kept completely safe and confidential
Fast Response
Instant support is available via live chat

All responsible gaming requests are handled on a priority basis.

Questions About Responsible Gaming

Yes, deposit limits can be changed, but reducing a limit takes effect immediately. Increasing a limit has a waiting period to prevent impulsive decisions. This process is in place for your protection.

After a temporary exclusion (6 months or 1 year) ends, you can contact our support team to reactivate your account. However, permanent exclusion does not allow any re-registration. Any attempt to open a new account with the same details during an active exclusion will be closed.

The minimum age to play at vs678 is 21. Age is verified at registration and identity documents (national ID or passport) may be requested at any time. Any account found to belong to a minor will be closed immediately.

Start by having an open, empathetic conversation — express concern rather than blame. Encourage them to seek professional help. You are also welcome to contact our support team — we advise family members too. Remember, change comes through love and support, not pressure.

A session limit sets the maximum time you can play in each login session. A warning is shown when the time runs out. A time-out, on the other hand, suspends your account completely for a set number of days — you will not be able to log in during this period. Session limits are for everyday control; time-outs are for taking a longer break.

Yes, all responsible gaming tools at vs678 — deposit limits, loss limits, session limits, time-out, reality check and self-exclusion — are completely free and available to all account holders. Using them will not cause you to lose any bonuses or benefits.

Enjoy Entertainment,
Responsibly

Enjoy vs678's wide game collection — from cricket betting to slots, all in a safe and controlled environment.